Patient Preferences in Telehealth Backgrounds: Insights from a University of Michigan Study
– Telemedicine use surged at the start of the COVID-19 pandemic and is now a standard way to see healthcare providers.
– Telehealth offers a virtual option for various types of care.
– A University of Michigan study found that the background during a telehealth visit influences patient perception.
– Patients prefer a professional and traditional background during telehealth visits.
– Traditional office or examination room settings are favored.
– Displaying credentials and diplomas in the background earns extra points.
– Less than 5% of patients preferred home environment backgrounds (e.g., kitchen or bedroom).
– Approximately 35% of patients favored office backgrounds.
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